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Dr. Erin Shannon DDS - Dentist

4.0 based on 4 reviews

1 Rating out of 5 stars

(315) 488-3100

Syracuse, NY

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Dr. Erin Shannon Rating 4.0 stars based on 4 reviews $$$
Comfortable Facilities
Efficient Service
Mild Stress
Average Results
Expensive Cost
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Review 1 by Stars: 5.0 on Link
Excellent!!! Pain free Best was no return appointment left that day with my crown!! Was so relaxed almost fell asleep in chair!

About Front Desk: Excellent!!!

About Hygienist: Excellent!!!

My Experience: Crown

Duration: 3 hours and left with crown no return visit!

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Smiling Patient likes Dr. Erin Shannon on June 20, 2016, 7:41 a.m.
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Review 2 by Stars: 2.0 on Link
I had root canal and a temporary crown. Then when I saved enough money, I had a permanent crown put on. The procedure took a very long time and it seemed the doctor was having trouble. Following the procedure and every day for weeks I was experienced a pain and a heaviness. I went back in only to find out that I had a fractured root. I then had to pay for an extraction of the tooth with the crown after just paying over $800 for the crown. She would not take responsibility for the cracked root even though I believe it was done the day of the permanent crown procedure. This was my 2nd bad experience that I had with that office. I had a cracked tooth and it was "fixed" only to fall out again and again. After 3rd time it seems to be holding. I will not be returning to her office. They are NEVER available for emergency appointments nor do they accommodate or respect a working persons schedule.

About Front Desk: Front desk staff was condescending and snotty while trying to set up follow up appointments. Very nasty if you don't agree with a date or time. Also very rude to other customers on the phone in regards to past payments and missed appointments. I would not recommend this office. The staff is very unprofessional.

My Experience: Crown

Duration: 3.5 hours

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Review 3 by Stars: 5.0 on Link
They are so good I go three times a year. I don't sit around the waiting room they keep their schedule. I recommend her to anyone Who asks about my teeth.

About Front Desk: Always friendly but more can you ask for

About Hygienist: They get me cavity free what more can I say

My Experience: Cleaning

Duration: 30 minute

I know this doctor: 5 yrs

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Review 4 by Stars: 2.5 on Link
We had cleanings, special cleanings, fillings and crowns. Treatment was unsuccessful. One filling broke immediately. It took several weeks to get an appointment to correct the problem. I had to go to two other dentists to correct the problem she created in a small filling. Several crowns she completed have had to be replaced in three years time. Her temper was short with her dental assistant. Office manager was very helpful with filing insurance claims.

About Hygienist: Very pleasant.

I know this doctor: two years

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