Read review posted by Smiling Patient on April 6, 2016, 1:56 p.m. for Dr. Erin Shannon - Dentist

Home NY Syracuse

Read review posted by Smiling Patient on April 6, 2016, 1:56 p.m. for Dr. Erin Shannon - Dentist

Like Dislike

Dr. Erin Shannon DDS - Dentist

4.0 based on 4 reviews

out of 5 stars

Syracuse, NY

Map & Address

Post a Review

Review by Smiling Patient Stars: 2.0 on 2016-04-06 Link

Facilities:

Service:

Painless:

Results:

Cost:

I had root canal and a temporary crown. Then when I saved enough money, I had a permanent crown put on. The procedure took a very long time and it seemed the doctor was having trouble. Following the procedure and every day for weeks I was experienced a pain and a heaviness. I went back in only to find out that I had a fractured root. I then had to pay for an extraction of the tooth with the crown after just paying over $800 for the crown. She would not take responsibility for the cracked root even though I believe it was done the day of the permanent crown procedure. This was my 2nd bad experience that I had with that office. I had a cracked tooth and it was "fixed" only to fall out again and again. After 3rd time it seems to be holding. I will not be returning to her office. They are NEVER available for emergency appointments nor do they accommodate or respect a working persons schedule.

About Front Desk: Front desk staff was condescending and snotty while trying to set up follow up appointments. Very nasty if you don't agree with a date or time. Also very rude to other customers on the phone in regards to past payments and missed appointments. I would not recommend this office. The staff is very unprofessional.

My Experience:

Duration: 3.5 hours