Connect with Dr. Paul Smith DDS Oral Surgeon in Shaker Heights, OH

Dr. Paul Smith DDS - Oral Surgeon

4.5 based on 16 reviews

1 Rating out of 5 stars

216-751-3800

Shaker Heights, OH

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Dr. Paul Smith Rating 4.5 stars based on 16 reviews $$
Comfortable Facilities
Efficient Service
Mild Stress
Superb Results
Moderate Cost
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Read Reviews for Dr. Paul Smith
Review 1 by Stars: 5.0 on Link
My mother and I, had an excellent experience with Dr. Smith. From the moment I walked into the office, I felt welcomed, comfortable, and genuinely cared for. Dr. Smith is extremely experienced, kind, patient, and compassionate. He took the time to listen to my concerns, explain everything clearly, and make sure I felt comfortable throughout the entire visit. It is clear that Dr. Smith truly cares about their patients and is committed to providing the highest quality of care. The entire experience was professional, positive, and stress-free. I highly recommend this dentist to anyone looking for an experienced, knowledgeable, and caring dental professional. I am very grateful for the excellent care I received!

Front desk:

I know this doctor: Less than a month

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Michele rinella likes Dr. Paul Smith on Aug. 27, 2026, 10:54 a.m.
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Rita L Haynes likes Dr. Paul Smith on April 30, 2026, 9:32 p.m.
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Rahman Ali likes Dr. Paul Smith on Dec. 2, 2020, 6:52 a.m.
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Review 2 by Stars: 5.0 on Link
AMAZING. Personal, kind, very knowledgeable. I wa so scared to have my teeth exposed and he made me so comfortable. I had no pain what so ever throughout the entire procedure. Staff is friendly, they worked around my busy nursing school schedule. I would recommend him to anyone. Couldn't thank him enough.

About Front Desk: Just as nice!

My Experience: Oral Surgery

Duration: 2 hours

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Review 3 by Stars: 4.0 on Link
Dr. Paul Smith is excellent at what he does, but the receptionist customer service is completely unacceptable. If you don't like what you do find another job, but what I won't accept is disrespectful service if I'm spending my hard earned money. I was scheduled to have four impacted wisdom teeth removed, unfortunately due to awful customer service, I'll be taking my business elsewhere. As I mentioned above Dr. Paul Smith is a professional and by far one of the best in his field, but the service is unacceptable. My recommendation is to hire better staff, that reflects the same amount of professionalism you do. Back to the drawing board to find a new oral surgeon I trust.

Front desk:

My Experience: Oral Surgery

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Smiling Patient likes Dr. Paul Smith on Sept. 13, 2016, 5:44 a.m.
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Review 4 by Stars: 1.0 on Link
He didn't get the job done - turns out that part of my tooth was still there! After waiting for hours to see him, he didn't even complete the job. So much additional pain having to get the rest removed - finally saw a real doctor.

About Front Desk: Very Racist and Unprofessional. Should be ashamed

Front desk:

My Experience: Extraction

Duration: 7 hours

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Smiling Patient dislikes Dr. Paul Smith
Terrible on June 9, 2016, 9:46 a.m. Link
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Review 5 by Stars: 5.0 on Link
best dentist you will ever experience!!! forget about all that front desk and decor crapola... he is the go to surgeon for a large number of dentist in this area

My Experience: Oral Surgery

Duration: Enough time as needed

I know this doctor: 5years???

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