Dr. Paul Smith is excellent at what he does, but the receptionist customer service is completely unacceptable. If you don't like what you do find another job, but what I won't accept is disrespectful service if I'm spending my hard earned money. I was scheduled to have four impacted wisdom teeth removed, unfortunately due to awful customer service, I'll be taking my business elsewhere. As I mentioned above Dr. Paul Smith is a professional and by far one of the best in his field, but the service is unacceptable. My recommendation is to hire better staff, that reflects the same amount of professionalism you do. Back to the drawing board to find a new oral surgeon I trust.