Overall, Dr. Ray is a good orthodontist.The office visits have been uncomfortably long yet occassionally timely.Dr Ray has other offices and the office hours are narrow but the techs are there from 9-5.The benefits servicing turned out okay but working out problems with admin staff was very difficult.On the other hand, they filed for all the insurance. Had there not been a misunderstanding, I would give their back office high marks.The technicians were good and once in the chair things moved along efficiently.The treatment rooms were comfortable and well-staffed.Having been to an office on the other side of town of a different orthodontist, I would observe that Dr Ray has not splurged on the digital imaging equipment but charges fees that are almost as high.Orthodontia is expensive.Nevertheless, the convenience of being in the neighborhood far outweighs that consideration.
Dr. Ray has a very nice personality and manner and seems competent.I have had two children treated with Dr. Ray. My recommendation is based on his location and satisfaction with the results.
out of 5 stars
