It's true Dr. Hersh doesn't see you every time you go in, but the Techs do a nice job and are varry friendly. I still have my braces but next time i go in i get them off!!!!!!!!!!! it is a Varrrrrrry nice place with a soft ice cream cone maker and game room, he also has gameboys for your time in the chair. the bright colors games and ice cream make you feel like your in a office made for kids. If your an adult you may feel cramped and anoyed if you cant handel kids for ten min in a orthodontists office rember most people get braces as a child.it is a fun place a littel expensive. but he offers more like flavored gloves retainers and bands of every color in the rainbow. this is the only office people at school goto . i recomend it to any mouth that needs fix'n + he does some probono work in some cases. i give it a B+