I was one of Dr. Bronsky's biggest fans, recommended friends and others to his office. It is unfortunate, but after using his services for 8 years, I will never return and would discourage any others from using his services. He is no longer into patient care and only interested in making money (after talking with others, I am not the only one who feels this way). He refused to address my concerns about a retainer that has broken two times and basically told me that "he is not running a free clinic" and that I should pay up. Well, after spending well over $10,000, I am hopefully well aware this is not a free clinic, but felt my concerns were legitimate and should have been handled with respect. But I guess that since my teeth are done and he no longer needs my business for check ups, he could care less. I am shocked and disappointed about the way I have been treated and feel that I should warn others to steer clear.