Review by
PrivateJoy
Stars:
3.5
on
2007-01-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
The Doctor himself? Great!
The Orthodontic Assistants? Superb!
The Administrative Staff? One bad apple spoils the bunch. One of the receptionists (Heather) is very nice. The Latina (her name escapes me) should not work with people. I asked to have all my appts. at 8:00 so that I can be seen on-time b/c the one time I scheduled an afternoon appt. I ended up waiting for 50 minutes despite arriving 10 minutes early. Not too much to ask right? Not in her world. She acted as if I was making her life difficult and even went so far as to suggest that I take half a day off of work to make an afternoon appt. What the heck? I'm the patient, the one providing the funds for your paycheck, yet I should work around you?! I explained how difficult it is for me to leave in the middle of the day, especially when I normally work 10 hours/day. No dice. Said I was willing to come in anytime b/w 8 and 9. She still wouldn't budge. This is not the only example of her less than helpful behavior but we're limited on space and this is the best one. If it weren't for her I would enjoy going to Dr. Bronsky's well lit, modern office. But because of her I almost dread it which is a shame when you're spending close to $10000 and locked in for 2 years.
out of 5 stars
