Dr. Brosnan and the staff are good at what they do, but not the warmest. If that's what you are looking for, then go somewhere else. The medical treatment is good and Dr. Brosnan definitely knows his craft. I do wish that appointments could be better planned around my schedule. They expect the children to be pulled out of school at least every other month for the appointment. This is not only disruptive to school, but requires time off of work every other month and they make no exceptions to this rule. That's the only big negative.