Review by
Smiling Patient
Stars:
2.0
on
2012-06-12
Link
Facilities:
Service:
Painless:
Results:
Cost:
After both our kids having been with Dr. Kelly for 7 years, we missed a single appointment and now they want to charge us a $300 fee (1/2 of treatment cost), even after a face to face appeal. Dr. Kelly obviously don't care about the patients he treats, as he and his staff were extremely rude to us when we attempted to explain that we had written in the appointment for the wrong week on our schedule. This is after 7 years of being a customer. Can you believe it?
Their office is crazy busy, and I am guessing he is tired after 30 years of doing it. Slapping a $300 missed apt fee is a great way to pare down the foot traffic. I have the feeling I won't be missed a bit. It hurts.
I would no longer recommend Dr. Kelly to my friends.
out of 5 stars
