Review by
Smiling Patient
Stars:
2.0
on
2006-08-21
Link
Facilities:
Service:
Painless:
Results:
Cost:
My two children has seen Dr. Nguyen's office for two years up until now. At first, I thought he was a great pediatric dentist for my kids. Gradually during the past two years, I have seen significant increases in the cost of services in spite of me having two PPO dental plans, wait times has increased due to multiple pts having the same or close to an appt time as my kids, my questions for alternatives to keep my out of pocket cost low were ignored by staff, and due to increase pt volume, questions I have in regards to treatment of services are cut short by this dentist, and his personality is not as outgoing as before. In my honest opinion, I feel the atmosphere is lacking in compassion and has become more impersonal. I am now in search of another dentist who I feel is best suited for my children and share a similar philosophy on patient care. Dr. Nguyen does not allow parents to be present during their child's treatment. Heard the rationale, I just don't agree with it and the user comment below me on their patient policy is a realistic reflection of their office. It happened to me when my son's teeth needed to be extracted. I am disappointed that I was not more thorough in researching more dentists before I choose this one.
out of 5 stars
