Review by
Smiling Patient
Stars:
1.0
on
2011-12-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
We will not visit this office again.
At our appointment today,Dr. Philip chastised me for comforting my 4 year old son when he cried. My son said that the x-ray thing poked his mouth and hurt him. When the proceedings were over, I told my son that he did a good job and was brave. I added that the x-ray thing used to hurt me when I was little, too.
Dr. Philip scolded me for empathizing with my son and said that the x-ray thing did NOT hurt my son and to let the dental staff do their jobs.
I told him that I felt he was reprimanding me, so he did a little (patronizing) backpedaling, but basically reiterated his message... He made me feel unwelcome and uncomfortable.
I am a National Board Certifited middle school teacher with 15 years of full-time classroom experience. I hold a Master's Degree in Child and Adolescent Development.
My son was a good patient who behaved like a typical 4 year-old. He was compliant but nervous. With unfamiliar adults hovering over him and putting implements in his mouth, I do not blame him! In no way did I undermine the office staff and was actually doing my best to reinforce their messages about healthy teeth. I simply wanted my son to be at ease.
out of 5 stars
