I was very disappointed with the service in this office from the first phone conversation when I asked for a ball park figure of what the treatment would cost so I would have some idea and I was rudely told that I would find out the cost at the time of visit even though I told them exactly what needed to be done. I came in anyway since the office is around the corner from my place, I thought maybe they were busy, big mistake!The receptionist was very rude and did not even look professional. When I tried to find out more information, she couldn't answer my questions about insurance, sounded confused and I noticed who I later found out to be the manager at that place had her back to me the entire time and did not even turn around to help or point her subordinate in the right direction. Dr. Boyd was nice but he needs to hire a more professional staff. Very disappointed for a first visit. I will not go back again.
out of 5 stars
