Not many people can say their child actually gets excited when they have a dentist appointment. My son has been going there for 5 years and has never had any negative experience. The hard thing with small children is having patience and the staff there has never shown even a smig of lacking patience with any child in that office. They listen to every little childs long story even if they are backed up. Excellent place and my daughter is so excited that she is finally old enough to be a patient there too.