About Front Desk: Horrible Dentist experience ever. I had been seeing Dr. Rao for years and during a trip at Thanksgiving the tooth she had told me was prone to break did. I had an appointment for a crown the following Monday and called to see if she would call me in an antibiotic. They called back and told me to go to Auburn oral surgery. It was 3 1/2 hrs away I told them. They said they would not call in any antibiotics. I immediately called Aspen Dental in Auburn they prescribed me antibiotics and finished my crown as soon as I got back from vacation. My daughter had 2 cavities filled last Friday. They called and asked if I could bring her early after they already rescheduled it once. I left work and came early to find they never took us early. A Dentist we had never met came and did her cavities and was assisted by an uncertified secretary. The reason I know this is they discussed it as I watched them work on my daughter. Also, as I watched her suck up my daughters cheek with the suction tool. I asked as we left about 2 baby teeth the orthodontist sent over for recommendation to remove over 2 months ago. She said no problem we can do it on Monday. I said what about anesthesia etc. She said no problem it would be Novocain just like a cavity. She was rushed and could not explain anything more. I am not bringing her back ever. You have better luck at a back alley dentist in a foreign country.

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