Review by
Lisa Hoffman
Stars:
5.0
on
2010-11-04
Link
Facilities:
Service:
Painless:
Results:
Cost:
As a child, I had a horrific experience with a Dentist. This caused me to be terrified of dentists in general . Just the thought of making an appointment made my hands sweat and I would start to shake. I found Dr. Nolan from googling..then researching his name from several sites. I sent him an e-mail about my fears and desperate need to get some help. My teeth were in bad shape and I was in daily pain. Not only did Dr. Nolan write back to me the same day..he talked me through making an appointment for x-rays. I found his quant office and was greeted by his lovely receptionist. She imediately could see how afraid I was..and told me about other fearful patience they have helped. I was able to get though the x-rays ( with another of his sweet staff) and was constantly asked how I was doing..simply put, attentive. I never felt talked down too or embarassed about my fear. Dr Nolan came in and was very kind. He took the time ( 45 minutes!!) to explain exactly what was going on. He went over each picture with me and made suggestions on what he thought our next step should be. He explained the cost of what my insurance would cover, and what my options were for sedation. In my opinion, this is how everyone should experience a dentist!
About Hygienist: Sweet, friendly, kind and thoughtful. I never felt as if they were rushing and was given lots of time to be ok with each new step.