Review by
Smiling Patient
Stars:
2.0
on
2012-04-19
Link
Facilities:
Service:
Painless:
Results:
Cost:
Had my teeth cleaned and x rays. Dr was supposed to go over the next step with me. Instead she submitted a pre authorization for work before talking with me. They totally screwed that up. I waited 3 weeks to see her and they canceled the night before my appointment. I called and explained that the paperwork was wrong and denied and was told that i could come in on Sunday. 5 minutes later i am told sunday is booked. At this point i am frustrated and am trying to clarify things and the secretary takes the phone away from her face and says something to the Dr in russian ang gets back on the phone and says "the Dr will not treat you any longer" and then hangs up the phone. Amazing because i was told that the Dr was unavailable due to the fact that she is in the middle of a root canal. I call back and asked why she hung up with me. I am told to come pick up my x-rays and hung up on again! Amazing how a health care "PRO" screws up paperwork,cancels Appts. And blows me off for asking questions!
About Hygienist: Hygenist was a nice lady and good at her job!
out of 
