My daughter and I just saw Dr. Phan for the first time a month ago for a check up and cleaning. We both had to come back to have some cavities filled. My daughter saw her last weekend and complained a lot afterward about how rough she was. I just thought she was being a kid until I went back today. I have had a lot of dental work done in my life because I went through 4 years of braces but I have never been absolutely panicked during the middle of getting worked on at the dentist. I was treated so roughly that I made her stop at one point and asked both the Dr. and the hygienist to be more gentle and careful about banging their tools into my teeth and pulling on my face. This was the most painful and scary experience I have ever had at the dentist in my life and I told them as I left that no one in my family will ever be coming back. The dentist also did not communicate to me at my last visit how much work needed to be done and she did more than she had communicated to me at the last visit which put me out another $160 that I wasn't prepared for. Very rude, terrible communicator, awful bedside manner, and really really rough . . . . I would highly recommend saving yourself the pain and finding another dentist!
About Hygienist: Really rough and rude. Awful experience!
out of 5 stars
