Dr. Phan does very good work but has no sense of patient comfort. I've had root canals and crowns done by her. She once started a procedure without consulting me about it. It turned out to be a very expensive procedure because she couldn't finish it and sent me to a specialist. Everytime I make an appointment with her I feel sick knowing the pain and discomfort I'll be in. I plan on finding a new dentist after she finishes the last thing she started on me. The office staff is great and very helpful and friendly.