Read review posted by lee on Jan. 30, 2013, 10 a.m. for Dr. Ryan Shepherd - Dentist

Dr. Ryan Shepherd DDS - Dentist

3.0 based on 7 reviews

Rating out of 5 stars

Albuquerque, NM

Map & Address
Review by Stars: 2.5 on Link
Uptown Dental Associates billed my insurance for an exam even though the Dr. did not examine my teeth or mouth. When I called, Uptown Dental Associates said they would remove the exam from the bill but their policy is to do a comprehensive exam on the second visit and bill insurance on the first visit since insurance will not pay for a comprehensive exam after the initial visit. I said that was odd since 1) that’s an assumption that I would return and 2) my insurance has always paid for checkups in the past and as a new patient wouldn’t you want to perform a checkup on the first visit even if it’s not a comprehensive exam. I notified my insurance company of this fraudulent billing practice…and I will not go back to Uptown Dental Associates.

About Front Desk: Couple of other things stood out, the front office staff behavior is unpleasant and condensing, I had to sign an estimate of future services I inquired about, and the office looks worn e.g. the hygienist chair arms looked dirty but were actually worn out.

About Hygienist: Wonderful Hygienist!

I know this doctor: first visit - he took over the practice when my dentist passed away

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