Read review posted by brianfcross on April 8, 2008, 1:03 p.m. for Dr. Ellen Pacleb - Dentist

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Read review posted by brianfcross on April 8, 2008, 1:03 p.m. for Dr. Ellen Pacleb - Dentist

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Dr. Ellen Pacleb DDS - Dentist

4.0 based on 7 reviews

out of 5 stars

Albany, CA

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Review by brianfcross Stars: 2.0 on 2008-04-08 Link

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Horrible! Poor communication skills mixed with incompetence. She has one awesome male Tech, everyone else is painful, incompetent and indifferent. On my second visit I went in for a night guard, and a cleaning. The cleaning took an hour, the Hygienist was indifferent and was continually poking my gums with her sharp tools. The Fitting for the night guard was a night mare and included: The dental Tech using the wrong size tray Not getting any info about the mouthful of gunk that was coming The 10 minute follow up appointment turned into an hour of Dr. Pacleb grinding on the guard because the lab didn't get the right dimensions from them the first time. When she got tired of grinding she let her tech (who had obviously never done this before) grind away At the end of appointment 2 they still didn't have a guard that fit, she re-scheduled me for a third appointment after more lab work. She still couldn't get it right the third time so she canceled my appointment and wrote me a dear john letter about how our relationship wasn't working out!

About Hygienist: I went to her a year ago on a recommendation of a friend."Tom" was my Hygienist and he's awesome. He's a great cleaner, super friendly and hilarious. I worked with several other Hygienists during my nightmare 2 weeks with the office, they all sucked. Silent, rough on the gums, and SLOW. The tech jammed my mouth full of molding gunk without checking what size tray to use or explaining that I was about to get a mouth full at all. Her lead in to the procedure was "Open."

I know this doctor: 1 year