Review by
Smiling Patient
Stars:
3.0
on
2010-04-28
Link
Facilities:
Service:
Painless:
Results:
Cost:
My first visit with Dr. Minch was pleasant as he took the time to really diagnose my bite and any issues I might have with my teeth and gums. However, I was asked to pay up front because they are out of network for my BlueCross BlueShield Carefirst membership.
I put $378 on my credit card with the promise that they would submit my claim right away. However, the insurance company never even received the claim (I called to double-check two weeks later). I called Dr. Minch's office again and the secretary said she had called the insurance company, and they told her she'd given them the wrong group number. However, when I called to ask about this, they had no record of her calling and told me that the group number I'd given her was correct.
She resubmitted the claim and when I called two weeks later again, they still had no record of the claim.
I canceled my cleaning appointment and will be finding another dentist.