About Front Desk: I must say that though our daughter had a very pleasant experience with those who did her procedure, there was a front desk staff person at this Antioch office who had a really negative aura when dealing with our blended family. I'm not the only person who perceived this. Another professional office, in connection with our daughter's services, experienced the same thing, stating that it was the most bazaar conversation she had ever experienced with another office AND this is without any knowledge of my personal experience with Antioch. The person at this Antioch site had an attitude which leads me to presume that she must have had unresolved deep personal problems with either blended families, a divorce, or something of that nature in her life. I felt blindsided. We couldn't put our finger on it other than her aura was clearly negative. She was impatient, curt, and didn't explain anything like one would expect of a professional. I'm not sure if she expected us to "know" something about their procedures or not as new patients, but she sure didn't care to explain. Unkind, unbecoming, and rude sums it up. My husband and I agree that our daughter definitely won't be back. This is NOT a place for blended families.