I would exercise caution in dealing with this dentist's office in terms of appointments. It charged me for an appointment which I had no knowledge of and thus did not agree to, and did not even make reminder call which would have allowed me to dispute it. This was actually the second time the office had failed to provide the common courtesy that most dental offices provide in reminding their patients of upcoming appoinments. Very dissapointingly, the office was unwilling to consider it had actually erred in scheduling the appointment and was also unwilling to consider that it had neglected to make reminder calls alleging such calls are "always" made and that if the computer records stated there was an appointment, I had agreed to it. Although Dr. Patel, is in my estimation, quick, highly skilled and very knowledgeable dentist who will patiently describe procedures answering any and all questions thoroughly, and also has state of the art equipment, my son who is very stoic, experienced a lot of pain during procedures, also Dr. Patel told me he does not use nitrous (sp?) at all. He will see patients on Saturdays and in the evening, which is great, but watch your appointments very, very carefully and document everything.
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