I have been going to Dr. Bartlett for years. His service is great but I have a big problen with his new receptionist, Sharon. She has such attitude and is not nice on the phone. Dr. Bartlett used to have a wonderful woman at the front (Karen I believe) who remembered you and was genuinely nice. This new woman made me feel like I personally insulted her when I had to cancel an appointment (life happens). My own mother doesn't talk down to me the way this horrible person does. Dr. B, please look into this.