Not impressed with this dentist. Actually in the process of changing. Both myself and my wife had a similar experience, where are gums were scarred after she (personally, not her hygenist) did our cleanings. Plus she told me that I needed a night guard because I was grinding my teeth (which I had to pay for out of pocket) I have been to several dentists who were very thourough and this is the first I have heard of this. Do not recommend, but she was cheap. My wife's comment is this is why kids are scarred of dentists.