Review by
Smiling Patient
Stars:
2.0
on
2026-09-16
Link
Facilities:
Service:
Painless:
Results:
Cost:
If you're looking for a dental office you can count on, forget this one. THEY DO NOT ANSWER OR RETURN PHONE CALLS. It has now been 4 weeks since I called regarding an urgent problem I needed taken care of since it was scraping my tongue. Left a message, waited 4 hours, called back. Day 2, called and left a message, no return calls. I had to find another dental office to get the problem taken care of, which they worked me in the same day. The new dental office I went to asked me if I'd recently had X-rays, which they called and requested from Freeman's office. No answer, message left, no return call. This is nothing new, when I tried to make my original appointment 3 years ago, I called twice with no return calls. The friend that recommended the practice got in contact with Suzy and I finally got a call. First red flag, but Suzy had the gall to lie to me on the phone and say my callback number was garbled. Yeah, twice and so was their caller ID I assume. You will never get a reminder call for your scheduleded appointments that you've made 6 months out, an email, nothing. This is unacceptable and result falls to a simple reason: they're lazy. It's a one dentist office, not exactly high traffic.
About Front Desk: They will not and do not answer the phone nor return calls.
out of 
