Old and old-fashioned. I thought I was going in for a filling and instead the assistant says, "OK, let's get started on your crown." Then, even when I said that nobody told me I needed a crown, they still just wanted to get started without telling me what they'd be doing. When I asked what a crown is, they just kept saying how "conservative" Dr. Teudt is and how he wouldn't tell me I need something if I don't. I'm going to find a dentist who doesn't mind questions and thinks it's important to explain things to the patient. On top of all that, his hands shake!!!