Read review posted by Orchid on April 10, 2012, 11:54 a.m. for Dr. Steven Sutherland - Dentist

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Read review posted by Orchid on April 10, 2012, 11:54 a.m. for Dr. Steven Sutherland - Dentist

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Dr. Steven Sutherland DDS Torrance Dental ARTS - Dentist

3.0 based on 15 reviews

out of 5 stars

Torrance, CA

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Review by Orchid Stars: 2.0 on 2012-04-10 Link

Facilities:

Service:

Painless:

Results:

Cost:

If you want one dentist to do all work, don't go to this dentist. Becareful on how they will over charge and never refund any credits back to patient until the patient review it with their EOBs. He doesn't listen to patient well and mis-diagnosed it and charge the patient anyway. Never consider about inconveniencing the patient when there is root canal work involved because he doesn't do it, but he will send you to his partner at another office, thus charging more consultation fee since they will try to split the work into multiple days with less dependable temporary filling (come out same day but cannot fix it within a few days causing infection). The office will disregard patient comment prior to services. Endodontist office (PV Dental Arts) do not have receptionist, thus you end up waiting more than 45 min without any response until patient made noise toward inside of the office even with an appointment. You can leave messages at that office, no one will call back. Even if you get to talk to a person by keep calling, they will deny any messages you left including the endodontist. Need major communication improvement with patients & pharmacies. I am now have to re-think if I see a dental office name with DENTAL ARTS!

About Hygienist: Dr. Sutherland's office in Torrance Dental Arts has the greatest hygienist (Vision). That is the only positive about this office. But watch out for services they provide without informing patient of non-covered services or inform patient of non-covered services before doing it.

I know this doctor: 12