Read review posted by soccerx3 on Aug. 3, 2010, 5:05 p.m. for Dr. Ronald Cockrell - Dentist

Dr. Ronald Cockrell DDS New Image Dental - Dentist

4.0 based on 7 reviews

Rating out of 5 stars

Colorado Springs, CO

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Review by Stars: 2.0 on Link
Nothing but problems since we joined his practice with everything from the service provided to problems with the billing. They over charged for services and didn't place a crown correctly. Had to go in three times to get my crown fixed. Temporary crown broke within half an hour of leaving office and they implied that it was my fault. They later apologized for the mistake. After the permanent crown was placed had issues with my bite. The response was to chissel away at the molar above the crown which I now have problems with as well. While I was there, two other patients also came in to get problems fixed. Know this because could hear the conversations in the open rooms. Only one hygienist seemed truly concerned about getting my crown repaired properly and getting my billing fixed. It has been five months and the billing still has not been corrected. Everytime I get a bill for services, I call the office and the response I get is don't worry it will be handled. One would think that everything would be "handled" by now. Very unprofessional and uncaring. Would not recommend. Office is new and clean in new location but that is about the only positive thing I could say about the practice.

I know this doctor: 6 months

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