Read review posted by WJJBJ on Dec. 14, 2015, 9:40 a.m. for Dr. Richard Grant - Dentist

Dr. Richard Grant DDS - Dentist

4.5 based on 6 reviews

Rating out of 5 stars

Miami, FL

Map & Address
Review by Stars: 2.0 on Link
Somewhat decent dentist 'chair-side manner' is sub-par at best, he doesn't answer questions and refers you to his support staff who is very nasty and unhelpful. Its very discouraging to have a dentist who makes you feel like you're wasting their time. The wait time before seeing the dentist was 1 hour and 15 minutes exactly.

About Front Desk: Spoke to Aaron several times, initially she said she did not take my insurance when I confirmed with the insurance company they did take my insurance she became defensive when I called back to make an appointment. After the appointment I called to discuss questions I had regarding the services they said were required and had the misfortune of speaking to Aaron again, she constantly spoke over me while I was trying to ask a question in the most condescending tone and at one point said 'I don't know how many times I have to explain this to you'. Front desk staff should be kind and supportive its their job to exhibit patience in explaining complex issues to people who have no background in dentistry and therefore can't understand the nature of this work.

Front desk:

My Experience:

Duration: 2.5 hours

Agree 1 Disagree 1 Agree 1 Disagree 1