Read review posted by Ani on March 13, 2013, 12:06 a.m. for Dr. Ronald Hagen - Dentist

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Read review posted by Ani on March 13, 2013, 12:06 a.m. for Dr. Ronald Hagen - Dentist

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Dr. Ronald Hagen DDS Hagen & Hagen - Dentist

3.0 based on 5 reviews

out of 5 stars

Miami, FL

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Review by Ani Stars: 2.0 on 2013-03-13 Link

Facilities:

Service:

Painless:

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Cost:

My experience with Ronald M. Hagen's DDS and his office manager at the end was very bad! If Dr. Hagen is a good dentist his cold stone demeanor (not friendly), his insensitivity and unwillingness to collaborate with a patient when he's requested a treatment plan of what he is verbally recommending should make anyone cautious!!! It is customary that insurance companies require treatment plans when the work to be done exceeds certain amounts. I told the dentist's office manager I must have a treatment plan before a certain deadline to get the funds approved to start treatment.. The dentist and his office manager did not give a damn!!! When I reminded the office manager of the treatment plan she became very angry and warned me I should consider another dentist because Dr. Hagen usually does not give treatment plans to anyone. The dentist never gave me the treatment plan and neither he bothered to tell me the overall condition of my special needs son's initial exam/x rays because he rushed to to go see another patient. The chatter with the office mgr on appearances is good as long as you don't ask for treatment plans, her demeanor changes. I changed dentists and was told that new office has no problems giving a T. Plan.

About Front Desk: The office manager is the front desk staff. She usually carries on a friendly chatter with everyone until she is asked to provide a treatment plan of what the dentist is recommending, and her friendly demeanor changes to a very unfriendly one and tells you that only Dr. Hagen gives treatment plans. She then to turn her attention to other matters. She tells the patient only Dr. Hagen can give treatment plans, but you never see him again unless you have an appointment.

Front desk:

Hygiene rating:

About Hygienist: Hygienist Amanda did a good job.

Hygiene time: 45

I know this doctor: 1 year