11/08/11: 'Be Careful of Staff'
My initial visit to Dr. Axam was right after breaking a tooth. She was great, saw my right away, and my insurance covered the temporary filling she gave me. She is a nice enough person but be careful of her staff. They pumped up her prices by labeling a subsequent routine follow-up visit they had scheduled as another emergency visit that I requested. My insurance refused to pay so it left me paying out-of-pocket. Then when they called to schedule a cleaning I refused to accept it until they told me my out-of-pocket expense... this caused an angry response labeling me as having issues. Yes, I do and my biggest issue is you calling me to schedule appointments that are not wanted or needed. Stop calling me, I'm not coming back.
In today's economy things are tight... perhaps for dentist too but don't try to get it all out of one patient. They pushed a bag of toiletries with toothpaste, plaque dye, floss, and other junk in a clear plastic bag for over inflated prices; then they want to push their Oral-B toothbrush. That stuff cost almost $40 and my wife pointed out that she can get it all at Walgreens for less than $9. This seems a likely enough venue to relate my experience and it was not pleasan
out of 5 stars
