Review by
christy land
Stars:
1.0
on
2020-07-09
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had a tooth pulled by Dr. Foxhall a few weeks ago and woke up at 5:00 am in excruciating pain with a swollen face. I drove to the office at 8:00 am as I was experiencing a true dental emergency. The office staff was not friendly nor helpful as I did not have an appointment. There was absolutely no care or compassion from the staff- only outward annoyance. While I completely understand walking in to an office is FAR from ideal- I was in dire need of help and was CLEARLY in distress. I was informed by the receptionist, that based on a conversation with one of the doctors, I could not be seen for two days and was offered a name of an oral surgeon. Oddly enough, neither the receptionist nor the doctor obtained any information from me regarding my current symptoms. It is absolutely ridiculous and negligent to not have any type of emergency appointments available for current patients. Further, it is completely careless to not gather any information from the patient on current symptoms potentially related to a procedure performed by one of their doctors.
About Front Desk: Rude, unprofessional and uncaring
out of 5 stars
