Read review posted by Teelee on Aug. 12, 2014, 9:58 a.m. for Dr. Scott Hayhurst - Dentist

Dr. Scott Hayhurst DDS - Dentist

3.5 based on 8 reviews

Rating out of 5 stars

Boise, ID

Map & Address
Review by Stars: 1.0 on Link
I came to this office only because of promotion I received in the mail to receive exam with X-rays,have teeth cleaned and teeth whitener all for $99. After being disconnected 3 times I was finally able to make the initial appointment. Then on the big day I waited for 20 minutes before even being acknowledged by anyone. No one was at the front desk or in office at all, as I and another patient waited in the hopes someone would check us in soon. Then after a good 20-25 min, 4 office girls all come in at once, as they all had a late lunch together. Crazy. Then hygienist says I need little extra scraping & it's going to cost $170 instead of $99. Then office girl asks if I was told there would be an additional $95 for X-rays on top of that! What a racket! Hayhurst did quick exam and recommended I have crowns replace two existing fillings ($2000-not needed). The office girl went over cost with me and there was an additional crown recommendation for $1000 for a tooth hayhurst said I had a small cavity. When I pointed this out she was very condescending & said I was "confused" & argued with me only until the hygienist came in to confirm I was right & should have been cost if $250 not $1000. spent 2 hrs 1st day, 5 min of teeth cleaning!

About Front Desk: Horrible service! Most unprofessional office I have ever been to! I feel they are running a scam promo to get you in the door, not provide what they offer and then try & gouge you with more expenses! After stating I was clearly disappointed she says quietly, "oh, we will just waive that extra charge, it's no big deal to us". Then I give my credit card to pay in full and they run it for the over charged amount anyway and had to wait for a refund only to be sent a bill in mail for the overcharged amount! Unfortunately, I made appointment for my boyfriend before I had this experience and they tried to overcharge him too plus short him on teeth whitening gel! What a racket! Beware!

Hygiene rating:

About Hygienist: Hygienist was well mannered and pretty gentle but obviously part of the scam. A promo to clean teeth for certain $ should remain that amount. Boyfriend Did not receive full cleaning because refused to pay extra and we both wasted several hours of our time here. Spent 5 min cleaning my teeth 1st day and made me come back to complete the additional 15 min of cleaning

Hygiene time: 20

I know this doctor: 0

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