Review by
Smiling Patient
Stars:
1.0
on
2010-06-03
Link
Facilities:
Service:
Painless:
Results:
Cost:
I went last summer for a basic cleaning in an effort to find a new dentist in Chicago and let's just say my whole experience was subpar. The office wasn't even open when I got there in the morning, the cleaning (by Dr. Bell) was average and there was no hygienist in sight. Long story short, it was not a hard decision to take my pearly whites elsewhere.
The experience of trying to get my records transferred has been nothing of a disaster. Not only did they charge me $20 and a $.25/page fee (which is fine), every time I tried to pick them up the office was closed. How is an office closed at 2:00pm in the afternoon on a Tues/Wed/Thurs? After 3 failed attempts to retrieve my records, I made plans with the receptionist to leave my records outside the office door (because they were closing early that day). I get there...no records. The receptionist 'forgot' to leave them. I called the next day and asked that she handle having them delivered ASAP to the new doctor's office (which is in the building next door, btw). After learning they were still not received, I called AGAIN only to find out that she MAILED them...not even priority mail. I was speechless and hung up the phone. Save your time and money and go somewhere else.
About Hygienist: There is no hygienist, or at least not to my knowledge.
out of 
