I normally see Dr. Hopper at Bull Valley Dentistry and she is amazing. I had been rescheduled for Dr. John Dano when my primary physician could not see me. I have never in my life been treated so poorly. As I was asking questions about my procedure to the dental assistant Dr. Dano entered, didn't introduce himself, but instead told me that I "shouldn't argue" then continue to tell me why I should listen to them while citing that my "exposed nerve” needed to be covered. I didn't even have an exposed nerve indicating to me that he had no idea why I was there in the first place. I could not believe I just got scolded for asking questions. He then ended the conversation with putting my chair back, criticizing my previous orthodontic work and telling me "no wonder your over bite is so bad", while snickering to his dental assistant. He then got out a large needle and when I asked why I needed numbing (I didn't know since asking questions was considered arguing), he slammed down the instrument, got to his feet and said "you know that you don't have to do this. If you don't want the procedure to be done then you shouldn't be here in the first place". He then stormed out while telling his assistant to explain the procedure. I left as well!
out of 5 stars
