Pleasant staff, including Ortner himself. He is cutting-edge about his equipment and procedures. Other dentists remarked on the excellence of his work after looking at photos. Only drawbacks: he is very busy and hard to get an appointment with; he seems expensive (although perhaps that's the going rate, I'm not sure); he did not call to follow up and make sure I was OK, and I was having pain after the procedure and it took me awhile to get hold of him.