Read review posted by Fisher on Feb. 22, 2015, 3:55 p.m. for Dr. Craig Gillikin - Dentist

Dr. Craig Gillikin DDS Great Expressions Dental CTR - Dentist

2.5 based on 5 reviews

Rating out of 5 stars

Peachtree City, GA

Map & Address
Review by Stars: 2.0 on Link
Dr. G did several fillings and crowns for me over about 2 yrs. The treatments were almost always fine. However, Dr. G's chair-side manner is unsatisfactory in my opinion. Dr. G and the dental assistants habitually engaged in small talk over my gaping mouth. I would have preferred to be the center of their attention while they were working on my teeth. He also occasionally made me feel guilty/responsible for my dental issues, once stating I "must not be flossing right" without following up with guidance. One evening, I was the last patient in the office and he used some profane language, perhaps not knowing I was still at the front desk. I also find him to be a slightly arrogant person. Will not return.

About Front Desk: Amelia at the front desk is very nice, but the amount I would be responsible for paying out of pocket after insurance was constantly incorrectly estimated despite the language of my plan being clear about what was covered. This left me with unexpected costs. I could not even appeal the coverage with my insurance company because the plan clearly stated how much they would pay, and the dentist's office estimated a higher amount of coverage. When she scheduled me for a root canal toward the end of last year, she assured me that I had not reached my maximum benefit for the year and estimated how much my insurance would cover. I paid the quoted difference up front. Then a week after the procedure I received a bill for the full amount of the procedure and crown ($2231) with an explanation of benefits stating that my anuual maximum benefit had in fact already been met prior to that last appointment. Do yourself a favor and become very familiar with what your plan covers. Do not take the office's word for it when agreeing to treatment.

Hygiene time: 20

I know this doctor: 2 years

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