Dr. Craig Gillikin DDS Great Expressions Dental CTR - Dentist
2.5 based on 5 reviews
out of 5 starsAbout Front Desk: Amelia at the front desk is very nice, but the amount I would be responsible for paying out of pocket after insurance was constantly incorrectly estimated despite the language of my plan being clear about what was covered. This left me with unexpected costs. I could not even appeal the coverage with my insurance company because the plan clearly stated how much they would pay, and the dentist's office estimated a higher amount of coverage. When she scheduled me for a root canal toward the end of last year, she assured me that I had not reached my maximum benefit for the year and estimated how much my insurance would cover. I paid the quoted difference up front. Then a week after the procedure I received a bill for the full amount of the procedure and crown ($2231) with an explanation of benefits stating that my anuual maximum benefit had in fact already been met prior to that last appointment. Do yourself a favor and become very familiar with what your plan covers. Do not take the office's word for it when agreeing to treatment.
Hygiene time: 20
I know this doctor: 2 years