I am writing to comment on the front desk manager, Robin. She is extremly rude and unhelpful. I had a problem with billing and she refused to let me speak to Dr. Excler. She told me to write a letter and that he would contact me in regards to the problem and that did not happen. She also told me she would not be calling me back to dicuss the problem and if I came in to talk with Dr. Excler that he wold not speak to me. This is very unprofessional and I hope you read this Dr. Excler. Robin will keep any future friends/family of mine away from your office. On a positive....I did enjoy the hygentists and Dr. Excler...it is making it through the front door that is the problem.
out of 5 stars
