Dr. Huly was great. Unfortunatley Pam, his office manager, wasn't so nice.
After my new insurance did not have the correct information, which we told her about before we saw the Doctor, she called and basically made me feel like I lied to her about my insurance and that my familly would be held responsable if it was not done immediately. her exact words
" This has been sitting here ( the insurance claim ) all month and if your information isn't updated soon you will be held responsable for the entire balance"
Rude, crass, unprofessional.
There were sooo many ways she could have made the same call. This wa sonly 11 days after the initial appt.
I went there in pain and on emergency. I just got married and went on my wifes county insurnace which is very good. They did not have me on the insurance yet but I was still covered and the paperwork was being done on the insurance end. How long they take to do it is out of our hands, and she just made us feel aweful.
Due to her rudeness we pulled the whole family out of the practice. We have enough problems in our life we do not need to be treated like that on a call form an appointment 11 days earlier.
Patients should be treated with more respect.
About Hygienist: The Hygienist was very nice and gentle. She did very good work.
out of 5 stars
