Review by
Smiling Patient
Stars:
2.0
on
2012-02-27
Link
Facilities:
Service:
Painless:
Results:
Cost:
This place is horrible! So, my husband bought a groupon for teeth whitening and he was not able to get there before it expired, so I called and asked whether I could use it. They said it should not be a problem. So I take off work, get a babysitter, and drive 40 minutes out of the way to get there. I go in and they look at the groupon and proceed to tell me I can't use it. I speak to a manager and she proceeds to tell me they have many different people answering phones who do not know what is going on, but they cannot do it because they don't want to lose their contract with groupon.. I call groupon to find out this is completely untrue. They told me they do not care who uses the groupon. I think this office just wants to steal your money and then come up with excuses not to follow through. I really hate to see their work if their customer service is this poor! Meanwhile another patient was storming out because she had to wait so long. DO NOT GO TO THIS OFFICE FULL OF INCOMPETENT PEOPLE!
out of 5 stars
