Rude, crude and doesn't listen. He told me there would be a couple things I wouldn't be able to bite through but with these new dentures, I can't bite through anything! Not soft bread, not ice cream sandwiches, NOTHING. Everything has to be cut up into little tiny pieces or I have to rip and tear it apart like a barbarian. Also, food sticks to the outside of uppers and lower dentures by the cheeks. Probably because they are TOO BIG. The excuse given was the method of cleaning. I had used the same method on old dentures with no problems. I got so sick and tired of being to blame for the terrible job, I just quit going back to him. He has a foul mouth, bad attitude, thinks highly of himself and is very arrogant. Think twice before seeing him and don't pay in full up front, you'll get a rushed, crappy job that you will live to regret.