I live in Bayside all my life and have experienced several Dentist, now living in Bay Terrace, I have passed Dr. Rallis's office several times and finally went in for a cleaning and check up.. Wow.. I had such an unexpected customer service experience .. From the beginning phone call I did sitting outside in my car hoping I can get in now, the receptionist Vera who answered the phone said to me " sure you can come in now, we will fit you in" there was no attitude or hassle to make an appt and be seen right away.. Once inside the office the staff was incredible friendly and knowledgable and courteous and when finally meeting Dr. Rallis himself, he was incredibly charming friendly and attentative ...fixed my fillings quickly and pain free, I was even offered to watch a movie of my choice, it was a amazing experience .. I myself are in the customer service industry and strive to be the best at what I do .. So experiencing perfection was an amazing feeing from the first phone call to when I left the office 2 hours later !!! I brought in my friend few weeks later and I encourage anyone reading this to give Dr. Rallis a chance to meet u and change your bad experiences in going to the dentist like he's done for ME !! =)
About Front Desk: Can't say enough amazing and perfect customer service and 1st impression, left me with a Great "Wow" experience !!
About Hygienist: courteous, friendly and attentative .. great experience overall !!
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