Review by
Smiling Patient
Stars:
2.5
on
2017-06-22
Link
Facilities:
Service:
Painless:
Results:
Cost:
I have been a patient of Dr. Kouzoukian for approximately 3 years. Smart man, but VERY disrespectful, VERY unprofessional and horrible customer service.
So I booked an appt for myself my mother and my husband. I recently had a baby 7 weeks ago and I had an emergency with my child and my mother is sick. I agreed to pay the 25 dollars each fee for cancelling. (Total 75 dollars as we canceled our appts in less than 24 hours) This dentist preceded to curse me out and tell me how much money he makes per patient from the insurance company. he demanded that one of us comes in and we can figure out who can watch our kid. He yelled about us paying the fee as what he would've made on all three of us is nothing compared to the fee we will pay. He barely let me get a word in and did not want to hear my apology. He was sarcastic stating that I'm not his only patient with a newborn and he treats all of us the same. All in all...
Being a good doctor also includes patient care, professionalism, and bedside manor. This is the worst experience I've ever had with any working professional. Save your time and peace of mind!!!!
out of 
