Both my husband and I went to Dr. Herman's office for root canals and crowns about a year ago. We were unhappy with the quality of the materials used and there were problems with the insurance.
Dr. Herman never submitted any claims to the insurance and charged us full amounts for everything. When I questioned the office manager about it, she stated that they have an arrangement with the insurance company and charge the patient a discounted price and do not submit anything to the insurance. When I called Aetna, they were surprised to hear that.
I believe that Dr. Herman ordered crowns from some cheap material for both of us because the crowns have metal strips in the back. Dr. Herman never explained that to us and never asked us if that's O.K. My husband recently went to another dentist and got another crown without a metal strip.
Additionally, I did check Dr. Herman's record and with the NY State Department of Education and his license was suspended in the past. You can see for yourself at http://www.op.nysed.gov/rasearch.htm
We will never go to this office again.
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