Review by
poormedical
Stars:
1.0
on
2012-04-05
Link
Facilities:
Service:
Painless:
Results:
Cost:
I made an emergency appt because I had tooth ache & was traveling the next day. The receptionist, Donna, gave me directions.
My choice of appointment was 12:30, or 3:30.
I had a medical Dr's appt previously scheduled for 12:00 same day. I explained to Donna this (which would require me to cancel Dr's appt) and asked her if she thought 3:30 was ok Donna said come @ 12:30. So I canceled my 12:00 Dr's appt to make Dr Knee. I phoned office at 12:23 to advise I was lost, Donna said "I'm sorry you are too late , we cant take you" & hung up.
When I found address . I went there(12:40 by now) she said I am sorry the doctor is gone ,he went to lunch hes gone for the day & I said you gave me choice of ap a 3:30 appt, how can that be. I said I am 10 mins late, explained to you that I had tooth ache & was traveling the next day & you are telling me he cant see me.
Dr Knee never came out to address the situation, he stayed in back office. I express to Donna she should not be in the medical profession, its to help people not to be a dictator.
I would think Dr Knee has the same additude towards people or he would never let a receptionist treat people as she did & turn away a patient who was in need of attention
out of 
