Read review posted by am on Jan. 26, 2011, 9:36 a.m. for Dr. Karen Frazer - Dentist

Home TX Texas

Read review posted by am on Jan. 26, 2011, 9:36 a.m. for Dr. Karen Frazer - Dentist

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Dr. Karen Frazer DDS Rea Dental- Karen Frazer Rea, DDS - Dentist

4.5 based on 12 reviews

out of 5 stars

Longview, TX

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Review by am Stars: 1.0 on 2011-01-26 Link

Facilities:

Service:

Painless:

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Cost:

Fiancee's "great dentist." He had to get a tooth nerve from a botched route canal she had previously done 13 years ago repaired. First, they refused to let me back to sit with him, very rude receptionist said in her poor English the room was small. So what he has a paranoia about needles and is in great pain he needed me. When I had oral sx this was never a problem, my mom was there the whole time. Then Frazer herself greeted everyone in the lobby, "sorry its 30 degrees in the lobby but we're nice and comfortable in the back. Oh btw I own everything." Total stuckup. I managed to sneak back to check on him - he was in tears, trembling. He is a bodybuilder and never cries. Technician was a total four letter word, said get out. Then she ran around for about 15 minutes doing absolutely no good while my Guy had 3 4-inch needles in his gum. Um why would you leave him unattended like that for so long. Finally Fraser herself came in, "sorry but you need to leave Promise we're not torturing him." So I was kicked out multiple times from just holding my fiancée 's hand during a hellish and excruciating procedure that wouldn't have been needed had another dentist done a proper job. Rude staff insensitive. Go if u like pain/treated like crap

About Hygienist: Completely insensitive, RUDE staff who enjoy inflicting pain, leave patients unattended. Waiting room is 30 degrees, you will sit there for over an hour and no one is ever at the desk. 5 patients waited for an hour to get teeth cleaned, it took at least 10 minutes for them to be recognized at the desk. I am not a difficult person just want to hold my fiancee's hand during his procedure. I did not say a word to them that warranted their actions and seperated me from my terrified bodybuilder fiancee. Another lady was complaining as well about lousy customer service. She cancelled her apt. Wish we had as well.

I know this doctor: 20 years