Read review posted by Doris on Feb. 5, 2015, 11:06 a.m. for Dr. David Hageman - Dentist

Home TX Dallas

Read review posted by Doris on Feb. 5, 2015, 11:06 a.m. for Dr. David Hageman - Dentist

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Dr. David Hageman DDS - Dentist

2.5 based on 7 reviews

out of 5 stars

Cedar Hill, TX

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Review by Doris Stars: 2.0 on 2015-02-05 Link

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My experience with Dr. Hageman's staff was very unprofessional. I have had my lower partials for 10 years. The work was done at Castle/Monarch dentistry. Very high quality work. Last week, I had an extraction done, to which the partial plate had to have an extra tooth added to it. The technician who did the work within 15 minutes, to which the tooth was added. She instructed me to put the partial plate back in my mouth. The fumes from the work smelled exactly like super glue. I shared with the technician that the plate was not comfortable in my mouth. She made 2 attempts to correct the issue, the 3rd time was with an attitude. She left me sitting up trying to adjust to the fit. The partial was still hurting my mouth. I looked around, she had left me. I finally got up and went to the reception... and she was there. Nothing was said to me, except that the person would check me out. I was so upset. I am a classroom teacher, to which I can't go without my partial plate in my mouth, but the pain is unbearable. I have paid for the service, but not satisfied at all.

About Front Desk: 1 - too much playing with a plumber that was there regarding the toilet (from the conversation). I stood over 3-4 minutes waiting to be helped. It took 3 staff members to talk to the plumber (workman). I did not feel valued as a patient, customr.

About Hygienist: 1

Hygiene time: 20

I know this doctor: 15+