Review by
Smiling Patient
Stars:
2.0
on
2016-05-18
Link
Facilities:
Service:
Painless:
Results:
Cost:
We were told that he accepted all dental insurance. Turns out he only files it, he does not accept usual and customary as designated by Delta dental. We were not made aware of this until impressions and frame fitting were done. We paid 50% up front as we were informed that our insurance would pay 50% of his fee and we would owe $900. However, today during the frame fitting we were told our balance was an additional $1200 as our insurance paid only $975 of his $1800 fee, not the full fee that was originally estimated. $975 is deemed reasonable and customary but he doesn't accept reasonable and customary. He wanted another $1200 before he would finish the work. We had already given him 50% ($450) when he started the work. We are retired, we can't pay another $1200. He was not upfront about not accepting what our insurance paid. We are leaving our $450 on the table as it is still cheaper to go to one of several dentists in Ft Worth that are willing to accept the R&C, true cost of the partial uppers.
About Front Desk: The office staff knows nothing! This is fraud!
out of 
